Alacrity is a cloud-based end to end solution that allows organizations to collaboratively create, maintain, and deliver performance support, learning material, and documentation content.  Alacrity project teams can easily capture and document: system configurations, business processes and step by step system navigation.  Organizations who utilize Alacrity see an increase in user productivity and proficiency, improved training success and learner retention.  They also see reduced training and support costs as well as a reduced reliance on support teams.